Privacy Policy

Effective Date: March 24, 2026

At Flint Hills Foundation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at flinthillsfoundation.com or use our foundation repair services in Topeka, Kansas and surrounding areas. Licensed and Insured.

Information We Collect

We collect several types of information from and about users of our website and services to better serve your foundation repair needs.

Personal Information You Provide

When you contact us through our website forms, request a free inspection, or inquire about our foundation repair services, we may collect the following personal information:

• Name: Your full name to properly identify and communicate with you
• Email Address: To send you confirmation messages, estimates, and service-related communications
• Phone Number: To schedule inspections, provide updates, and answer questions about your foundation repair project
• Property Address: The location of the property requiring foundation repair services in Topeka, KS or surrounding areas
• Service Details: Information about your foundation issues, property type, and specific repair needs you describe in contact forms
• Communication Records: Records of your correspondence with us, including emails, phone calls, text messages, and in-person consultations

We use Web3Forms as our contact form service provider. When you submit a contact form on our website, your information is processed securely through Web3Forms and delivered to us via email. Web3Forms does not store your form submissions. We recommend reviewing Web3Forms' privacy policy for information about how they handle form data during transmission.

Automatically Collected Information

When you visit our website, certain information is automatically collected about your device and browsing activity to help us improve your experience:

• Usage Data: Information about how you access and use our website, including pages viewed, time spent on pages, links clicked, navigation paths, and the page that referred you to our site
• Device Information: Your IP address, browser type and version, device type, operating system, screen resolution, and language preferences
• Location Data: General geographic location information based on your IP address to understand which areas are most interested in our foundation repair services
• Interaction Data: How you interact with our website elements, including mouse movements, clicks, and scrolling behavior

How We Use Your Information

We use the information we collect for legitimate business purposes related to providing foundation repair services in Topeka, Kansas:

• Service Delivery: To schedule and conduct free foundation inspections at your property, provide detailed repair estimates, perform foundation repair services including pier installation, basement waterproofing, crack repair, crawl space repair, and concrete leveling, and communicate about your project timeline and progress
• Customer Support: To respond to your inquiries about our foundation repair services, answer questions about foundation issues, repair methods, and warranties, provide technical assistance, and address any concerns during or after service
• Business Operations: To maintain accurate records of service requests and completed projects, process payments for foundation repair services, manage our business relationships and customer database, and ensure quality control
• Website Improvement: To analyze how visitors use our website and identify popular content, improve website functionality, navigation, and user experience, optimize our site for mobile devices, and understand which services generate the most interest
• Marketing Communications: To send you information about our foundation repair services, seasonal promotions and special offers, foundation maintenance tips and educational content, and updates about new services we offer. You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly
• Legal Compliance: To comply with applicable laws and regulations in Kansas, respond to legal processes such as subpoenas or court orders, protect our rights and property, and prevent fraud or abuse

Information Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We value your trust and only share your information in the following limited circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our foundation repair business. These service providers include:

• Web3Forms: For securely processing contact form submissions from our website
• Google Analytics: For analyzing website traffic, user behavior, and performance metrics
• Microsoft Clarity: For understanding user experience through session recordings and heatmaps
• Email Service Providers: For sending service-related emails, estimates, and communications
• Payment Processors: For securely processing payments for foundation repair services
• Scheduling Tools: For managing inspection appointments and service schedules

These service providers are contractually obligated to use your information only as necessary to provide services to us and to maintain the confidentiality and security of your information. They cannot use your data for their own purposes.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as:

• Court orders or subpoenas
• Law enforcement requests
• Government investigations
• Compliance with Kansas state regulations or federal laws
• Protection of our legal rights or defense in litigation

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our business assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information. The new owner will be required to honor the commitments we have made in this Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and better understand how visitors interact with our content.

Google Analytics 4 (GA4)

We use Google Analytics 4 to analyze website traffic, user behavior, and overall site performance. Google Analytics uses cookies to collect information about how visitors use our site, including:

• Pages visited and content viewed
• Time spent on the site and individual pages
• Traffic sources (how you found our website)
• Geographic location of visitors
• Device type and browser information
• User engagement and conversion metrics

This information is aggregated and used to improve our website and services. Google Analytics collects IP addresses, but we have enabled IP anonymization to enhance your privacy. Google may also use this data in accordance with their own privacy policies.

For more information about how Google uses data from sites that use their services, visit Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Microsoft Clarity

We use Microsoft Clarity to understand how users interact with our website through behavioral analytics and session replay technology. Clarity uses cookies and other technologies to collect data about user behavior, including:

• Mouse movements and cursor positions
• Clicks and tap interactions
• Scrolling behavior and page visibility
• Form interactions (without capturing sensitive input data)
• Page performance and load times

This information helps us identify usability issues, understand user intent, and improve our website design and functionality. Microsoft Clarity does not collect personally identifiable information in these recordings, and we have configured it to mask sensitive data. For more information, review Microsoft's Privacy Statement.

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. You can:

• Set your browser to refuse all cookies
• Set your browser to alert you when cookies are being sent
• Delete cookies that have already been placed on your device
• Block third-party cookies while allowing first-party cookies

However, if you disable cookies, some features of our website may not function properly, and your user experience may be diminished. Specifically, features like contact forms, live chat, and certain interactive elements may not work correctly without cookies enabled.

Your Rights

You have certain rights regarding your personal information under applicable privacy laws. We respect these rights and will honor your requests in accordance with legal requirements:

• Access: You have the right to request access to the personal information we hold about you. We will provide you with a copy of your personal data in a commonly used format
• Correction: You may request that we correct any inaccurate or incomplete personal information we have about you. We will make reasonable efforts to update our records promptly
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions such as records we must maintain for legal compliance, warranty obligations, or legitimate business purposes
• Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails, replying "STOP" to text messages, or contacting us directly. Note that you will still receive service-related communications about scheduled appointments and ongoing projects
• Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format that can be transferred to another service provider
• Objection: You may object to our processing of your personal information for certain purposes, such as marketing or analytics
• Restriction: You may request that we restrict processing of your personal information under certain circumstances

To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond to your request within 30 days and in accordance with applicable law. We may need to verify your identity before processing your request to ensure the security of your personal information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Flint Hills Foundation
Licensed and Insured
Topeka, Kansas
Phone: (785) 706-4425
Email: contact@flinthillsfoundation.com
Website: flinthillsfoundation.com

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information and respect your privacy. If we make material changes to this Privacy Policy that significantly affect how we collect, use, or share your personal information, we will notify you by:

• Posting a prominent notice on our website homepage
• Sending an email to the address you have provided (if applicable)
• Providing notice through other appropriate means

Your continued use of our website and services after such notice constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please discontinue use of our website and contact us to discuss your concerns.